Welcome to Twostore - Celebrating 10 Years
A big Thank You to our customers who have made us the leading on line store dedicated to document scanners from the leading manufacturer's.
Over the last ten years our customers have been utilising our wide range of scanner hardware & software solutions that cater for every need from basic ad hoc scanning through to full production environments.
Here are just some of the reasons we are trusted by over 3000 businesses in the UK and Ireland, over 90 of the FTSE 100 and one in two public bodies.
- Market leading document scanners at competitive prices.
- Our own national team of service engineers makes us local to you!
- Our own Finance and Leasing service - Twostore Finance
- Unrivalled availability and choice.
- Successful trading history that is publically available.
- Supplier Accredited to the highest standards.
Why Twostore?
Being impressed by something or someone is a very personal emotion. It depends on your specific priorities and business needs. Here’s how we’ve impressed our customers.
The Best Scanner Advice Before You Buy
Our pre sales support abilities impress, our call centre can answer many of the queries about your scanning project with competence and experience. We can assist with understanding your specific needs and help mould a document management process in to your existing systems and software.
A Nationwide Team You Can Rely On
Our support doesn’t end when you have ordered from us, it continues for as long as you want! Our national team of engineers are available to commission your scanner giving best practice advice to keep your equipment in the best condition. Should you opt for one of our extended warranty packs our engineers can maintain your scanner throughout its life.
Trusted By Thousands of Customers
You may be impressed by the trust we have received from the organisations we deal with. We have over 3500 customers including over 90 of the FTSE 100 and one in two public bodies trusting us every day. Many of whom have been customers for over ten years.
It’s not only customers who trust us - Our manufacturers do as well. We are proud of the accreditations we have been awarded and relish the challenge of exceeding the targets and demands placed on us to meet them. Our supply partners demand the highest levels of customer service and support and we consistently deliver on those expectations.
Low Prices and Swift Delivery
We might leave an impression with our low prices and ability to deliver, we have access to UK and European stocks from the manufacturers ensuring you get your scanners as quickly as possible. Our buying power ensures we are always able to offer the best market price.
Flexible Payment & Competitive Pricing
Our leasing scheme is funded by ourselves so no third party involvement gives you financial control and spreads the capital expenditure. Available from 1 to 6 years and with or without maintenance, our financial packages can meet with your capital expenditure needs.
We look forward to impressing you with our market leading abilities soon.
Our Awards & Accreditations
Our suppliers demand the highest levels of customer service and support. In recognition of our abilities to provide industry leading solutions Twostore are proud to have achieved the following accreditations.
As part of the Twofold Family, Twostore are also accredited to ISO 9001 demonstrating our commitment to quality and control.
We are also WEEE directive compliant organisation ensuring your old scanners are disposed of appropriately.
Support Services - The Twostore Difference!
All our innovative scanning and software solutions can be fully supported by our well-trained customer support team and field engineers. Our own nationwide service team ensures we are always local to you.
Available when you need us!
We pride ourselves in answering the phone promptly, ensuring queries are dealt with efficiently and whenever possible, will aim to resolve the problem over the phone minimising any disruption to you.
Ready when you need us!
Should a call-out be required, Twofold have fully trained professional engineers covering the whole of the UK . Local to you, our engineers are able to respond quickly and are equipped to provide on-site support so your system is back in operation when you need it.
Whether you’re purchasing a new machine or software solution we recommend taking out a Twofold support and maintenance contract as the most economical way of ensuring maximum performance, longevity and of keeping your system working efficiently, resulting in peace of mind for you.
Excellent Levels of Cover
At Twostore we believe your scanners should maintained to the highest standards possible, so no matter which level of cover you choose our service and support packages include the following as standard:-
- Unlimited onsite breakdown cover, all parts labour and travel covered
- Free of charge firmware upgrades to your scanner
- Regular preventative maintenance visits
- Access to our technical support helpline for day to day assistance with scanner operation.
- Priority breakdown responses – Our current average call to fix time is six working hours.
- Online assistance
- Discounted consumables pricing
- Only Original Equipment Manufacturer (OEM) parts used.
Our three year extended warranty service packs also benefit from:-
- FREE onsite scanner commission.
- Price protection against future inflation increases.
- Up to 30% discount in costs against purchasing annual maintenance.